Payment Options : We accept Paypal, Mastercard, Visa, American Express, cashier’s checks, USPS money orders, and personal checks. Personal checks are subject to a 14 day bank clearance prior to shipping. All checks and moneyorders should be made payable to Central Valley Reptiles.

Deposits: We are more than happy to hold a gecko for you with a 25% deposit. We will only hold a gecko for 14 days, unless prior arrangements have been made. We will hold a gecko that has been paid in full for 30 days, unless prior arrangements have been made. All deposits are nonrefundable.

Shipping: We use both Federal Expres Priority Overnight and UPS Next Day Air to your door. We charge a flat shipping  rate of $50.00, unless otherwise notified of a different rate, due to larger shipments. We ship all our reptiles with heavy-duty corrugated boxes with styrofoam sides. We do not charge extra for these boxes or heat / cold packs.  We believe that its important that the shipping material be the best that it can be, so that the reptiles arrive safe and sound. We do not ship in extreme weather conditions.

Guarantee: We guarantee that all reptiles will be healthy and feeding at the time of shipping. We give you a 72 hour guarantee on all reptiles. If for any reason that you are not satisfied, get in contact with us within the specified amount of time to get a full refund or replacement of your choice. If you do not contact us within 72 hours of the delivery, we will assume that you are happy with your animals. Our live arrival guarantee is voided if the package is not signed for on the first delivery attempt.

TERMS AND CONDITIONS